User Data Deletion Policy

Effective Date: November 1st 2024

At Guide Barcelona, we are committed to protecting your privacy and ensuring that your personal data is handled responsibly and in compliance with applicable data protection laws. This User Data Deletion Policy outlines your rights regarding the deletion of your personal information that we collect, process, and store.

1. Introduction

This policy applies to all personal data collected by Guide Barcelona through our website, mobile applications, and other services. We respect your privacy and are dedicated to giving you control over your personal information. If you have any questions or concerns about this policy, please contact us at dianaexcursii@gmail.com.

2. Your Rights Under Data Protection Laws

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

• Right to Erasure: You have the right to request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
• Right to Withdraw Consent: If we process your personal data based on your consent, you have the right to withdraw that consent at any time, which may lead to the deletion of your data.
• Right to Object: You may object to the processing of your personal data, and we will stop processing unless we have compelling legitimate grounds to continue.
• Right to Compliance: We will ensure that requests for data deletion are handled in accordance with applicable data protection regulations, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant laws.

3. How to Request Data Deletion

To request the deletion of your personal data, please follow these steps:

1. Submit a Request: You can submit a request to delete your personal data by contacting us at [insert contact email] or through our online request form available on our website.
2. Verification of Identity: To protect your privacy, we may need to verify your identity before processing your deletion request. This may involve confirming your email address or asking for additional information.
3. Processing Your Request: Once your identity is verified, we will process your request and inform you of the outcome within one month. If additional time is required, we will notify you and provide the reason for the delay.

4. Situations Where Deletion May Not Be Possible

There are specific circumstances under which Guide Barcelona may not be able to delete your personal data, including:

• When the data is necessary for compliance with a legal obligation or for the establishment, exercise, or defense of legal claims.
• When the data is required for the performance of a contract with you or for taking steps at your request prior to entering into a contract.
• When we need to retain your data for a longer period to fulfill legitimate business interests or for research and statistical purposes.

5. Data Retention Period

Guide Barcelona retains personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period for your personal data will be determined based on the type of data and the specific purpose of its collection.

6. Changes to This Policy

We may update this User Data Deletion Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes through email or by posting a notice on our website. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

7. Contact Us

If you have any questions or requests regarding this User Data Deletion Policy, please contact us at:

Guide Barcelona
08023 Barcelona, Spain
Email: dianaexcursii@gmail.com
Phone: +34 633 317 440